Support

Welcome to the OnSefy Support page. Here, you’ll find resources and assistance to help you make the most of OnSefy’s fraud detection platform.

πŸ“Œ How Can We Help?

1. Documentation & Guides

  • Visit our Documentation for step-by-step guides on setting up and using OnSefy.
  • Explore our API reference for integration details.
  • Check FAQs for quick solutions to common issues.

2. Technical Support

  • Bug Reports & Issues: If you encounter a bug or an issue, report it via Support Ticket.
  • API Troubleshooting: Debug API responses and errors with our API status tool.

3. Billing & Subscription

  • Manage your subscription plans and billing details in the Subscription Panel.
  • For payment-related queries, contact billing support at .

5. Contact Us

For direct support, reach out to:

  • πŸ“§ Email:
  • πŸ•˜ Support Hours: Monday - Friday | 9 AM - 6 PM (UTC)

For urgent issues, please mention URGENT in the subject line.