Support
Welcome to the OnSefy Support page. Here, you’ll find resources and assistance to help you make the most of OnSefy’s fraud detection platform.
π How Can We Help?#
1. Documentation & Guides#
- Visit our Documentation for step-by-step guides on setting up and using OnSefy.
- Explore our API reference for integration details.
- Check FAQs for quick solutions to common issues.
2. Technical Support#
- Bug Reports & Issues: If you encounter a bug or an issue, report it via Support Ticket.
- API Troubleshooting: Debug API responses and errors with our API status tool.
3. Billing & Subscription#
- Manage your subscription plans and billing details in the Subscription Panel.
- For payment-related queries, contact billing support at .
For direct support, reach out to:
- π§ Email:
- π Support Hours: Monday - Friday | 9 AM - 6 PM (UTC)
For urgent issues, please mention URGENT in the subject line.