Manual Actions

The Manual Actions page allows administrators to review and take action on flagged onboarded users. This section provides insights into the approval, banning, and review process for manual fraud detection.

• Manual Actions Analytics: Overview of approved, banned, and under-review onboardings.
• Recent Manual Reviews: List of users flagged for review, with their risk scores and status.
• Action Panel: Options to update fraud status, approve, or ban users.

🔹 Manual Actions Overview#

At the top of the page, you’ll find analytics widgets that display:

• Manual Actions Over Last 30 Days: A trend chart showing the number of manual reviews taken within the last month.
• Manual Actions Breakdown (Last 7 Days): A donut chart summarizing the percentage of approved, banned, and under-review onboardings.

🔹 Manual Reviews Table#

Below the analytics, a detailed table lists manually flagged users. The table contains:

• Username & Email: Identifies the user under review.
• IP Address & Location: Provides geolocation details.
• Risk Score: Numeric score indicating the level of fraud risk.
• Status: Displays whether the user is labeled as Legit, Suspicious, or Fraudulent.
• Actions:
  • View: Opens detailed user insights.
  • Update Status: Allows administrators to change the user’s status (Legit, Fraud, etc.).

🔹 Updating a User’s Status#

To update a user’s fraud status:

1. Click the View button to analyze user details.
2. Select the appropriate status (Legit, Fraud, Suspicious) from the dropdown.
3. Click Update to save the changes.

By using Manual Actions, admins can make more informed fraud decisions and fine-tune detection accuracy within the platform.